Frequently Asked Questions
Everything you need to know before booking your adventure in Puerto Peñasco.
We operate out of Puerto Peñasco (Rocky Point), Sonora, México. Exact meeting points are shared at time of booking.
Yes! We offer fully bilingual English & Spanish service for all our activities — no language barrier, ever.
Most of our activities are family-friendly and designed for all ages. Specific age requirements (where applicable) are listed on each activity.
Puerto Peñasco is about 60 miles south of the US–Mexico border at Lukeville/Sonoyta and around 3.5 hours from Phoenix, AZ.
The easiest way is to WhatsApp us at +52 638 106 2154, or fill out our contact form. We'll confirm availability and all details quickly.
We recommend booking 24–48 hours in advance, especially during peak season (holidays, spring break). Same-day bookings may be available depending on the activity.
Some activities require a small deposit to secure your spot. We'll let you know the details at the time of booking.
Absolutely — we love groups! Several of our activities (especially boat cruises and horseback riding) can accommodate groups of 10–20+. Contact us for group rates.
Yes — all our guides are certified professionals with extensive experience, local knowledge, and first aid training.
We provide all necessary safety equipment: life jackets for all water activities, helmets and protective gear for ATV/Razor tours, and full safety briefings before every trip.
Your safety is always our first priority. We monitor conditions closely and will reschedule or cancel activities in unsafe weather. You'll be notified as early as possible.
No experience is necessary for any of our activities. Our guides provide full instructions and are with you every step of the way.
Cancellations made 48+ hours before your activity receive a full refund. Cancellations within 48 hours may be subject to a partial fee. Weather-related cancellations are always fully refunded.
Yes — we're flexible! Contact us as soon as possible and we'll do our best to find a date that works for you.
If we cancel for any reason (weather, operational issues), you'll receive a full refund or the option to reschedule at no cost.